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Contact Technical Support
Please complete the form below. (
*
Required)
*
Type of support:
---Please Select---
Installing Softphone
Installing Mobile dialer
Configuring Hardware
Adding Funds
Making a Call
Other
Operating system:
Windows 2000
Windows XP
Windows Vista
Other:
Error message (if any):
*
Description of problem:
*
Username
*
Phone number
*
Email
*
Mobile brand & model:
Mobile firmware version:
Error message (if any):
*
Description of problem:
*
Username
*
Phone number
*
Email
*
Device type:
ATA
IP Phone
Other:
*
Device brand/model:
Firmware version:
*
Purchased from Efonica:
Yes
No
Error message (if any):
*
Description of problem:
*
Username
*
Phone number
*
Email
*
Adding funds with a:
---Please Select---
Credit Card
Recharge Voucher
Voucher code:
Error message (if any):
*
Description of problem:
*
Username
*
Phone number
*
Email
Call Using:
---Please Select---
Softphone
Mobile Dialer
Hardware
Mobilink
WebCall
CallGate
Softphone version:
Connection Type:
DSL/ADSL
Cable
Satellite
Dial-up
Other:
*
Firewall:
None
Windows XP
Other:
Mobile brand & model:
Mobile firmware
Connection Type:
Wi-Fi
GPRS
EDGE
3G
Other
*
Device type:
ATA
IP Phone
Other:
*
Device model:
Firmware version:
*
Purchased from Efonica:
Yes
No
*
Do you hear a dial tone:
Yes
No
*
Access number dialed:
Last Occurrence:
*
Destination number(s) dialed:
Error message (if any):
*
Description of problem:
*
Username
*
Phone number
*
Email
Error message (if any):
*
Description of problem:
*
Username
*
Phone number
*
Email
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